Is Outsourcing Your IT the Right Business Decision?

Small to medium sized businesses have the same needs as larger corporations for IT services, yet often lack the resources to hire them. Consequently, they often are barely getting by with someone who works for the company and knows just a little about computers (or someone related to the owners who fixes computers). They might keep the computers up and running, but do they really fulfill all the requirements of an IT department?

IT does more for a company than fix computers. They also:

  • Recommend equipment based upon requirements of the applications being run
  • Manage the network connections to ensure that it’s running and free of latency
  • Manage the security of the network
  • Issue credentials (Passwords and User ID’s for company information)
  • Monitor for intrusions and viruses
  • Maintain software updates
  • Advise management on productivity applications
  • Create an Incident Response Plan
  • Operate the company ‘Help Desk’

There’s no dispute that all of these functions are important, to varying degrees, to the small to medium sized business. Let’s look at the costs for a full-time employee.

  • Annual Salary: $60,000
  • Benefits, FICA: $20,000
  • Total salary and benefits: $80,000

Let’s now look at the annual cost of outsourcing.

  • Annual costs to receive 20 hours per month: $14,400
  • Benefits, etc.: N/A
  • Workspace: N/A
  • Savings by outsourcing: $65,600

At My Computer Bytes we make outsourcing safe and easy. Acting as your contracted employee, the MCB technician arrives on site at a prearranged scheduled time every month to perform monthly maintenance, updates and backups. Repair calls are generally responded to within 2 hours with a 24 hour guaranteed on-site visit, as needed. The Customer Support Programs are flexible and designed to be customized as client needs dictate. Give us a call at 405-245-3669 to discuss a program for your business.

MCB provides outsourced IT services for the Metropolitan Oklahoma City area. You can reach us at Sales@mycomputerbytes.com.

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